Survey1Four Panel Terms & Conditions

Welcome to the Survey1Four Panel.

Survey1Four provides individuals with opportunities to participate in market research studies, surveys, product evaluations, opinion research and other research activities conducted by Survey1Four and/or its authorised research partners and clients.

These Terms & Conditions (“Terms”) govern your registration, access to and participation in the Survey1Four Panel.

By creating an account, completing the registration process, accessing your Panel account or participating in a research activity, you confirm that you have read and accepted these Terms.

If you do not agree with these Terms, you should not register for or participate in the Panel.

1. Eligibility for Panel Membership

Panel membership is available to individuals who satisfy the eligibility requirements applicable to the Panel and to individual research activities.

Unless otherwise specified:

You must meet the minimum age requirement applicable to your country of residence. You must provide accurate and truthful information during registration and participation. You must be legally permitted to participate in market research activities. You may maintain only one Survey1Four Panel account. Your account is personal to you and may not be transferred, sold, rented or shared with another person.

Survey1Four may accept or decline a membership application at its discretion based on eligibility, research requirements, Panel capacity, quality considerations or other legitimate operational reasons.

Becoming a Panel Member does not guarantee that you will receive a particular number of survey invitations, research opportunities or rewards.

2. Registration and Account Verification

During registration, you may be asked to provide information necessary to establish and maintain your Panel profile.

This may include information such as:

Name Email address Age or date of birth Gender Location Contact Number Employment status Education Household information Household income Marital status Number and age of children Consumer interests Purchasing behaviour Other demographic or research-related information

You agree that all information supplied by you will be accurate, complete and reasonably up to date.

Where applicable, Survey1Four may use an email verification or double opt-in process before activating your Panel membership.

You may be required to confirm your email address through a verification link sent to the email address provided during registration.

Survey1Four may also conduct additional verification such as Contact Number verification to protect Panel integrity and prevent fraudulent or duplicate registrations.

3. Your Panel Profile

Your profile information helps Survey1Four determine which research opportunities may be relevant to you.

Different research studies require different demographic or behavioural profiles. You may therefore receive invitations based on information contained in your Panel profile.

You may occasionally be asked to provide additional information or answer screening questions before entering a particular research activity.

Providing information for your Panel profile does not guarantee that you will qualify for any particular study.

You are responsible for keeping your profile information accurate where changes could affect your eligibility for research activities.

4. Survey Invitations

Survey1Four may invite you to participate in research activities through:

Email SMS Panel notifications Website notifications Other electronic communication channels

Survey invitations may contain information such as:

Estimated survey duration Available reward or incentive General research topic Closing date or fieldwork period Eligibility requirements Other relevant participation information

Receiving an invitation does not guarantee qualification or completion of the study.

Survey1Four does not guarantee that every Panel Member will receive every survey or a minimum or maximum number of research invitations.

5. Participation in Research Activities

Participation in individual research activities is generally voluntary unless otherwise stated.

You agree to:

Participate personally and independently. Complete each research activity only as permitted by the study instructions. Provide genuine opinions, experiences and information. Follow all instructions provided within the survey. Answer questions carefully and honestly. Participate only when you genuinely meet the applicable eligibility requirements.

A survey may close before you complete it because the required sample has been achieved, a quota has been filled, the study requirements have changed, or for other research or operational reasons.

6. Respondent Quality and Honest Participation

Survey1Four is committed to maintaining high-quality research data.

You must not intentionally provide responses that are:

False or misleading Random or meaningless Deliberately contradictory Designed to manipulate the research outcome Designed to qualify you for a study for which you are not genuinely eligible Generated primarily for the purpose of obtaining an incentive

Survey1Four may use reasonable quality-control procedures to evaluate participation and response quality.

Such procedures may include, where appropriate:

Response consistency checks Attention or position checks Completion-time analysis Duplicate detection IP verification Cookie or similar technology checks Device recognition Digital fingerprinting Member verification Other reasonable fraud and quality-control measures

Where participation does not meet the applicable quality requirements, Survey1Four may reject the participation and, where permitted by applicable law, withhold or cancel the associated incentive.

7. Duplicate Accounts and Unauthorised Use

Each individual may maintain only one Survey1Four Panel account unless Survey1Four expressly permits otherwise.

You must not:

Create multiple accounts. Register using another person’s identity. Allow another person to use your account. Use another person’s account. Sell, transfer or otherwise provide access to your account. Attempt to bypass account or Panel verification procedures.

Where duplicate or unauthorised accounts are identified, Survey1Four may suspend or terminate the relevant accounts and take other measures reasonably necessary to protect Panel integrity.

8. Prohibited Technologies and Automated Participation

You must not use bots, scripts, crawlers, automated software, macros or other automated technologies to:

Register Panel accounts; Access surveys; Submit survey responses; Manipulate survey results; Obtain incentives; Circumvent eligibility requirements; or Interfere with the Panel or research systems.

You must not attempt to reverse engineer, compromise, overload, disrupt or otherwise interfere with Survey1Four’s Panel, survey platforms or associated systems.

9. Artificial Intelligence and External Assistance

Unless a particular research activity expressly permits it, responses submitted by you must represent your own independent opinions, experiences, knowledge and expressions.

You must not use artificial intelligence or generative AI systems to generate or materially influence responses where the study requires your independent response.

This includes, where applicable:

Generative AI tools AI writing systems Automated answer-generation tools Answer databases Third-party response services Another person’s assistance

This requirement is particularly important for open-ended questions, personal-experience questions, creative tasks, product evaluations, and qualitative research.

If a particular research activity expressly permits the use of an AI or other external tool, the specific instructions provided for that study will apply.

10. Cookies, Device Information and Digital Fingerprinting

Survey1Four and/or authorised service providers may use cookies, similar technologies, device recognition, digital fingerprinting and other technical measures, where permitted by applicable law.

These technologies may help us to:

Recognise returning Panel Members; Detect duplicate registrations; Verify participant uniqueness; Prevent fraudulent participation; Protect Panel security; Identify suspicious activity; Maintain research quality; Deliver surveys correctly; and Provide technical support.

Technical information may include, where applicable:

IP address Browser type Operating system Device type Screen characteristics Approximate location Cookies and similar identifiers Device information Session information Survey interaction information

11. Research Confidentiality

Some research activities may involve confidential or commercially sensitive information.

This may include:

New products Product concepts Packaging Advertisements Brands Prototypes Videos Images Product specifications Business strategies Research concepts Unreleased services Client information Other non-public material

You agree to keep such information confidential.

Unless expressly permitted by Survey1Four or the relevant research instructions, you must not:

Photograph or record confidential materials; Screenshot research materials; Copy or reproduce them; Share them with another person; Publish them online; Post them on social media; Distribute them; Use them for commercial purposes; or Disclose them to any third party.

These confidentiality obligations may continue after your Panel membership ends.

12. Intellectual Property

All intellectual property associated with Survey1Four, its Panel, its research activities and materials supplied by its clients or research partners remains the property of the applicable rights holder.

This may include:

Trademarks Logos Survey content Questionnaires Software Images Videos Concepts Research materials Website content Other proprietary materials

Participation in a survey does not give you ownership of any intellectual property associated with that research activity.

You may use research materials only for the purpose for which they are provided.

13. Rewards and Incentives

Where a research activity offers a reward or incentive, the applicable survey invitation or study instructions will specify the relevant reward, where appropriate.

Rewards may vary depending on factors including:

Survey duration Research methodology Study complexity Target audience Country Sample requirements Project conditions

Rewards may be subject to verification and quality-control procedures before they become available for redemption.

Survey1Four may place an incentive in a pending or verification status while appropriate quality, fraud or eligibility checks are conducted.

Where a participation is determined to be fraudulent, duplicated, invalid or otherwise non-compliant with the applicable research requirements, the associated reward may not be issued or may be cancelled where permitted by applicable law.

14. Incentive Changes

Survey1Four may occasionally modify an incentive or participation condition where required by changes in research requirements, fieldwork conditions, quotas, project specifications or other legitimate operational circumstances.

Where an incentive has already been expressly confirmed for a completed and valid participation, it will be handled according to the conditions communicated for the applicable research activity and applicable law.

Panel Members are responsible for any taxes or other obligations that may arise from incentives received.

15. Panel Participation Frequency

Survey1Four may apply reasonable limits to the number or frequency of survey invitations, survey attempts or completed research activities available to a Panel Member.

Such limits may vary according to:

Country; Panel source; Respondent profile; Research requirements; Survey availability; Quality considerations; and Other operational factors.

These limits may be adjusted from time to time to maintain respondent experience and research quality.

16. Participant History and Research Records

Survey1Four may maintain records relating to your participation in the Panel and research activities, subject to applicable privacy and data-protection requirements.

Such records may include information such as:

Panel registration date; Survey participation history; Research activity status; Survey attempts; Completion information; Quality-control outcomes; Incentive history; and Other information necessary for Panel administration and research-quality management.

Such information may be used to manage future research participation and maintain research integrity.

17. Privacy and Personal Data

Survey1Four respects the privacy of its Panel Members.

Personal information collected through registration, profiling, surveys, research activities and use of the Panel will be processed in accordance with applicable privacy and data-protection laws and the applicable Survey1Four Privacy Policy.

Depending on the research requirements, Survey1Four may collect demographic, household, behavioural, employment, economic or other information relevant to research sampling.

Certain information may be considered sensitive or specially protected under applicable law. Such information will be handled in accordance with applicable legal requirements and the Survey1Four Privacy Policy.

Individual survey responses may be analysed, combined and reported in accordance with the applicable research methodology and privacy requirements.

Additional privacy notices or consent requirements may apply to specific research activities.

18. Children and Minors

The Survey1Four Panel is intended for individuals who meet the applicable minimum age requirement.

Individuals under 18 years of age may not register for or maintain a Survey1Four Panel account.

Where permitted by applicable law, Survey1Four may conduct research involving information about children through their parent or legal guardian.

In such circumstances:

participation will be directed to the parent or legal guardian; any required parental or guardian consent will be obtained; and Survey1Four will follow applicable children’s privacy and data-protection requirements.

Survey1Four does not knowingly permit individuals under 18 to create or operate Panel accounts.

Where a research project involves participants aged 18 or above, participation will remain subject to the applicable age, consent and study-specific requirements.

19. Inactive Accounts

To maintain an active and reliable research community, Survey1Four may classify a Panel account as inactive where the Panel Member has not participated in or responded to any Panel activity for a continuous period of six (6) months.

Where reasonably practicable, Survey1Four may notify the Panel Member before deactivation.

An inactive account may be reactivated subject to applicable eligibility, verification and Panel requirements.

Treatment of any unused rewards following account closure will be subject to the applicable reward terms and applicable law.

20. Changes to These Terms

Survey1Four may update these Terms from time to time to reflect changes in:

Panel services; Research practices; Technology; Security procedures; Applicable law or regulations; Incentive systems; or Other operational requirements.

Where changes are material, Survey1Four will take reasonable steps to communicate the updated Terms to Panel Members.

The revised Terms will indicate the applicable updated or effective date.

If you do not agree to the revised Terms, you may discontinue your Panel membership.

21. Disclaimer and Availability

Survey1Four aims to provide reliable access to the Panel and research opportunities but does not guarantee:

Continuous or uninterrupted Panel access; A specific number of survey invitations; Qualification for a particular study; Completion of every survey invitation; A minimum level of rewards or earnings; Continued availability of any particular survey; or Continued availability of any specific Panel feature.

Temporary interruptions may occur because of maintenance, technical problems, third-party services, telecommunications issues or circumstances beyond Survey1Four’s reasonable control.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

22. Member Responsibility

You are responsible for your conduct while using the Panel and participating in research activities.

If you breach these Terms or applicable research requirements, Survey1Four may exercise the rights and remedies available under applicable law.

You must not knowingly engage in conduct that could compromise:

Research integrity; Panel security; Confidential information; Other Panel Members’ privacy; Survey results; or The legitimate interests of Survey1Four, its clients or research partners.